We cover requests for repair of headphone from outside of Japan as best.
PayPal is available for payment.
We use “JAPAN POST EMS” to mail to outside of Japan.The postage is prepayment.
Your consultation is welcome anytime.
Please contact us by e-mail or by the order form.Thank you.
＜HP LABO＞CARTONODE ENGINEERING
【How to request repair estimate – 修理見積り依頼方法について】
There are following two choices.
1) Send some pictures including abnormal situation for repair quotation.
2) Send unit to our labo for repair quotation, so that we can quote it before repair.
【How to send item – 依頼品の送付について】
The shipping address for repair is as follow.
HP. LABO CS Department
NONAGRAM CREATE INC.
1-56-8-4F Yayoicho, Nakano-ku
Tokyo, 164-0013 Japan
FAX: +81 368247540
*Notice of sending headphone.
When you send us the items for repair or custom, please put following sentences from a) to c) in the shipping documents.
a) Return defective goods to original manufacture for repair
b) No commercial value
c) Value for customs purpose only